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Customer Care

My Green Power Customer Care

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Customer Care You Can Rely On

At My Green Power, your satisfaction doesn't end at installation — it's just the beginning. We’re committed to providing exceptional aftercare and ongoing support to ensure your renewable energy system performs at its best for years to come.

Whether you've chosen solar panels, battery storage, an EV charger, air source heat pump, or LED lighting, our dedicated team is here to help long after the job is done.

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What’s Included in Our Customer Care Package?

Every customer receives a comprehensive Customer Care Folder with:

  • Direct Contact Numbers
    For manufacturer technical support, supply queries, and our own installation team.

  • Warranty Documentation
    Full details of product and installation warranties, so you always know where you stand.

  • Maintenance Guidance
    Tips on how to get the most from your system and keep it running efficiently.

  • Optional Ongoing Maintenance Plans
    Tailored support available for commercial and residential systems alike.

Our Commitment to You

  • We provide clear handovers and full system walkthroughs at the end of each project.

  • Our friendly team is always on hand to offer advice or resolve any issues promptly.

  • We’re proud of our reputation for honesty, professionalism, and long-term reliability.

Arrange a Free Survey

Join the renewable energy revolution and get free, no obligation advice from the experts.

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Why people choose My Green Power
We are an independent supplier and installer of both Domestic and Commercial Green Energy products. Our aim is to help you make your home or business as green as possible. .
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Varied choice
Industry leading products from high quality manufacturers.
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Fully covered
All products covered by full manufacturer warranty.
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Fully qualified
Installations carried out by fully qualified engineers.
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No obligation
We'll carry out a free no obligation survey and give our best advice.
Committed to our customers

My Green Power were excellent, I had them to install batteries to our existing solar panels. The Electrician was fantastic nothing was a trouble.I am very happy indeed with the job they did and would not hesitate to recommend them. 5 star review from me.

Graham, Henry Cooper Coaches

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