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Frequently Asked Questions

How do I know if my car is compatible with what charger?
Apart from a very few exceptions, all major car manufacturers use universal Type 2 compatible leads.
What type of charger do I need?
A charger from any leading European EV manufacturer which includes both earthing protection and load management as standard.
Do I need single or 3 phase?
Most domestic properties will only have single phase supply available. Commercial installs would normally require 3 phase supply.
Can any electrician fit a car charger?
Yes, but it strongly advised to use an OZEV registered installer who carries out this work on a regular basis. This gives the installer the advantage of being familiar with both product and all technical aspects of units. Commercial funding can only be applied for by registered installers.
How long will it take to charge my car?
It depends on the kw capacity of the car and charger. Rule of thumb for a 7kw domestic charger will give full charge in 6-8 hours. Commercial chargers come in up to 200kw capacity giving super-fast capabilities.
How do I apply for government funding, is it easy?
Commercial government funding is applied for by OZEV registered installers only. Applications are carried out by us on your behalf and paid to you the customer in full.
Is domestic and business funding the same?
Most domestic funding finished at the end of March 2022. Commercial funding is still available of £350 per charge point to a company maximum of 14k
Does everyone qualify for government funding?
Only by customers who have charge points installed by OZEV registered installers.
Can I make revenue from my companies EV charging?
Yes, all of our supplied charge points are with companies who supply smart charging options and sophisticated back office support allowing the client the option to make revenue.
Where do you install EV chargers?
We're based in Gateshead and Newcastle upon Tyne, but we install EV chargers for electric cars in Durham, Sunderland, Northumberland, Teesside, the North East and nationwide.
What is a PV solar panel?
A PV (photovoltaic) solar panel is a device that converts sunlight into electricity using a semiconductor material that exhibits the photovoltaic effect.
How do PV solar panels work?
PV solar panels work by allowing photons (particles of light) to strike the semiconductor material, which then generates a flow of electrons, creating an electric current.
What are the benefits of using PV solar panels?
The benefits of PV solar panels include reducing electricity bills, generating clean and renewable energy, reducing carbon emissions, and providing energy independence.
Can PV solar panels work in cloudy or rainy conditions?
Yes, PV solar panels can still generate electricity in cloudy or rainy conditions, although their efficiency may be slightly reduced compared to sunny conditions.
How long do PV solar panels last?
PV solar panels are built to last for a long time, with an average lifespan of 25-30 years. Many manufacturers offer warranties for 25 years or more.
Do PV solar panels require maintenance?
PV solar panels are generally low-maintenance. Regular cleaning to remove dirt or debris is recommended, and occasional inspections to ensure optimal performance are beneficial.
How much space do I need for PV solar panels?
The space required for PV solar panels depends on various factors, such as your energy needs and the panel efficiency. On average, 1 kW of solar panels requires approximately 100-200 square feet of space.
Can PV solar panels be used for charging electric vehicles?
Absolutely! PV solar panels can be used to charge electric vehicles, either by connecting them to an EV charger or by using solar carports or canopies specifically designed for this purpose.
What is an air source heat pump?
An air source heat pump is a system that transfers heat from outside to inside a building, or vice versa. They use the outside air as a heat source or heat sink, depending on the season, to either heat or cool an interior space.
How does an air source heat pump work?
Air source heat pumps work by extracting heat from the outside air, even in cooler temperatures. This heat is absorbed at a low temperature into a fluid, then the heat pump compressor increases the temperature of that heat. In heating mode, the distribution system (e.g., underfloor heating, radiators) then circulates the warmed air around the house.
Is an air source heat pump suitable for my home?
It depends on a few factors. Ideally, your home should be well insulated and draught-proofed for the heat pump to be effective. Also, the system requires a place outside where a unit can be fitted to a wall or placed on the ground. It will need plenty of space around it to get a good flow of air.
What are the benefits of an air source heat pump?
Air source heat pumps can lower your home's carbon emissions, reduce your energy costs, provide cooling during warmer months, and may be eligible for payment through the renewable heat incentive.
Can an air source heat pump provide all my heating and hot water needs?
Yes, air source heat pumps can provide 100% of your heating and hot water needs, although during colder months, you may need to rely on a secondary heat source.
Can an air source heat pump work in cold weather?
Yes, modern air source heat pumps can operate efficiently even when outdoor temperatures are low, often well below freezing. However, their efficiency may decrease as the outdoor temperature drops.
Are air source heat pumps noisy?
While air source heat pumps do generate some noise, most modern units are designed to be relatively quiet. Noise reduction technology and proper placement of the unit can also minimize potential disturbance.
What is the lifespan of an air source heat pump?
The typical lifespan of an air source heat pump is around 15 to 20 years, but this can depend on factors like quality of installation, maintenance frequency, and model of the pump.
Can you help me to get grant funding?
Yes, My Green Power will complete all funding applications on your behalf, refunding 100% of all funding direct to you.
Why people choose My Green Power
We are an independent supplier and installer of both Domestic and Commercial Green Energy products. Our aim is to help you make your home or business as green as possible. .
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Varied choice
Industry leading products from high quality manufacturers.
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Fully covered
All products covered by full manufacturer warranty.
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Fully qualified
Installations carried out by fully qualified engineers.
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No obligation
We'll carry out a free no obligation survey and give our best advice.

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Call us on 0191 323 5003, email
or get in touch with a specialist:

​Darrin Adamson
​Supply specialist
Matthew Cornish
​Supply specialist